Last updated: January 2026
1. Information We Collect
We collect the following information when you use TheFinderr:
- Phone Number: Used for account verification and notifications
- Item Information: Names, descriptions, and photos of items you tag
- Location Data: Only when a finder voluntarily shares their location
- Usage Data: How you interact with our service
2. How We Use Your Information
We use your information to:
- Provide and improve our lost and found service
- Send notifications when your items are scanned
- Facilitate anonymous communication between finders and owners
- Prevent fraud and abuse
3. Privacy Protection
TheFinderr is built with privacy at its core:
- Phone numbers are encrypted and never shared with other users
- Finders can communicate without revealing their identity
- Location sharing is always optional for finders
- Item photos are only visible to people who scan the QR code
4. Data Security
We implement industry-standard security measures to protect your data, including:
- End-to-end encryption for sensitive data
- Secure data storage with encrypted backups
- Regular security audits and updates
5. Data Retention
We retain your data for as long as your account is active. You can delete your items and account at any time. Scan history is retained for 90 days for security purposes.
6. Third-Party Services
We may use third-party services for:
- SMS delivery for notifications
- Analytics to improve our service
- Cloud hosting for data storage
These services have their own privacy policies and are bound by data processing agreements.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt out of marketing communications
8. Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use advertising or tracking cookies.
9. Children's Privacy
TheFinderr is not intended for children under 13. We do not knowingly collect information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email.
11. Contact Us
For privacy concerns or requests, contact us at privacy@dibbzy.com